Platform
cWatch is a complete wrist-worn communication system - hardware, software, connectivity and support - delivered as a single subscription. No upfront investment. No infrastructure required. Ready from day one.
Hardware
cWatch ships as a ready-to-use kit. Every device is pre-configured and charged - your team picks up and goes.
Wrist-worn device for store teams. Durable, comfortable and designed for a full shift on the floor.
A smart call button mounted anywhere on the shop floor: at a service counter, shelf aisle or self-checkout zone.
Charging
cWatch devices live on charging racks between shifts. Every employee picks up a device when they arrive and returns it when they leave - no cables, no hassle, no dead batteries mid-shift.
Software
cDashboard is a web-based management console available 24/7 from any device. No installation required.
Subscription
No hardware purchase, no upfront CAPEX, no hidden costs. You pay per device, per month - and everything else is covered.
Pilot
Every deployment begins with a 30-day pilot at no cost
Every deployment starts with a 30-day pilot at no cost, with no upfront payment or contract commitment.
Staff onboarding completed within a single shift, with no IT project or infrastructure changes required.
Scale to 500+ stores only after validated operational results.
FAQ
Find answers to common questions about implementation, pricing and support.
A pilot can typically be launched within a few days across selected stores. Devices arrive pre-configured and ready to use. No IT setup is required before going live.
No. cWatch operates independently of your existing IT infrastructure. Devices connect via built-in 4G SIM cards and can also switch to in-store WiFi automatically. There is no integration project, no network configuration and no dependency on internal IT teams to go live.
Store teams are typically up and running within a single shift. The interface is designed to be intuitive with no training required. Employees log in in under a minute and start communicating immediately.
You only need enough devices to cover one shift at a time. Any employee can log in to any available cWatch, so there is no need to assign a dedicated device to each person. Devices are stored and charged on racks between shifts.
Hardware maintenance and repairs are included in the subscription. If a device has an issue, it is replaced or repaired at no additional cost with no disruption to store operations.
The 30-day pilot carries no commitment. After the pilot, subscription terms are agreed based on the scale and scope of the rollout. Contact us to discuss the structure that fits your network.
Yes. cWatch connects to IoT-enabled devices and third-party systems, including reverse vending machines, self-checkout equipment and other in-store infrastructure via the cWatch API. Most integrations require no significant IT work on your side.
cWatch is built for network-wide deployment. Rollout kits are standardised and activation is remote, stores can go live within hours. The cDashboard provides centralised visibility and management across all locations, regardless of country or market.
Yes. cWatch supports 31 languages with automatic message translation. Each team member can set their own preferred language so a message sent in Polish can be received in English, Spanish or any other supported language without any manual effort.
Every cWatch device has a built-in SIM card with 4G connectivity included in the subscription. In stores with WiFi coverage, the device switches automatically between WiFi and mobile data at no additional cost. No dedicated in-store network infrastructure is required.
Start with a free 30-day pilot - no commitment, no IT project, no risk.