Stop losing productive minutes on the shop floor

Replace outdated communication tools with wrist-worn voice communication that store teams actually use - accelerating task response, improving staff allocation and raising execution standards across the network.

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Trusted by leading retail brands

XXXLutz
MediaMarkt
Decathlon
Carrefour
Intermarché
Delhaize
Penny
SPAR
Sport 2000
Dunnes Stores
Marks & Spencer

2.5-3%

uplift in workforce efficiency on average

20-30%

faster issue response in high-friction workflows

95%

staff adoption of cWatch after rollout

Used across 500+ stores in Europe

Problem

Inefficient workflows and poor coordination slow down store operations, pushing labour costs up and hurting store profitability.

Where daily store productivity is lost:

On the shop floor, time is lost between issue and response

  • Reassigning staff during peak hours
  • Queues at checkout
  • Empty shelves during high-traffic periods
Long checkout queue in a busy grocery store
Manager using an inefficient two-way radio in a grocery store

Managers coordinate people instead of operations

  • Who is available?
  • Who is closest?
  • Was the task completed?

Existing communication tools slow execution on the shop floor

  • Headsets are uncomfortable to wear, disruptive during customer interaction and impractical throughout the shift
  • Legacy handheld radios offer no task visibility and no system integration, making response times hard to track
  • Low adoption leaves execution inconsistent across the network
Incoming communication on a store employee's headset distracts her while assisting a dissatisfied customer

Potential loss for grocery retail chains caused by inefficient store execution

up to 30%

slower response to operational tasks during peak store hours

up to 15

productive minutes lost per employee daily due to inefficient store communication and coordination

Low adoption of legacy radios and headsets

reduces execution consistency and operational visibility across the network

cWatch solution

cWatch transforms fragmented store communication into measurable operational execution.

Employee using a cWatch smartwatch to call for backup at the checkout to reduce a long queue

Faster response to operational issues on the shop floor

  • Shelf replenishment, queue support and self-checkout assistance are routed instantly to the right employee
  • Spill, hazard and maintenance incidents are escalated in real time to the nearest available staff member
  • Store teams react faster to operational disruptions before they impact customer experience or sales

Better workforce coordination

  • Managers instantly redirect employees to priority zones during peak trading hours
  • Floor staff and backroom teams coordinate tasks without delays or unnecessary walking
  • Service counters, fresh food and click-and-collect operations receive support exactly when needed
Store employee delivering a package to a customer at a self-checkout counter with a cWatch tablet
Headquarters team reviewing store performance results in a meeting room presentation

Standardized operational execution across the network

  • Headquarters gain visibility into store response times and execution standards across the network
  • Managers gain visibility into task response and store execution standards
  • One wearable communication workflow replaces fragmented radios, headsets and manual coordination

Turning fragmented store workflows into controlled operations at scale

2.5-3%

uplift in workforce efficiency on average

20-30%

faster issue response in high-friction workflows

95%

staff adoption of cWatch after rollout

Based on pilot and rollout results across 500+ stores in food and large-format retail across Europe

USP

cWatch delivers proven in-store execution improvement without operational complexity

  • The only wearable-first store execution platform designed specifically for large retail chains, connecting real-time communication, task coordination and operational visibility in one system
  • Built for rapid operational rollout across large retail networks without major CAPEX, complex IT transformation projects or additional labour costs
  • Achieves up to 95% staff adoption after rollout thanks to a wearable-first communication experience that is simpler, faster and more practical for daily store operations than legacy radios or headsets
Employee starting to record a voice message by pressing the screen of her cWatch smartwatch

Segments

Built for retail environments where every minute on the shop floor matters

Grocery & supermarkets

Standardize execution and improve operational efficiency across every store

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Fashion & apparel

Improve staff efficiency and store organization through better in-store communication

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Variety discount retail

Improve in-store coordination and execution through fast, convenient team communication

Explore

Pilot and rollout

Start with a risk-free pilot

Free 30-day pilot in 3 stores

  • Measure impact before network rollout
  • Scale to 1,000+ locations
  • Staff onboarding within one shift
  • No complex IT implementation
cWatch staff member wearing a branded polo shirt checking a notification on a cWatch smartwatch

See how 2.5% workforce efficiency uplift looks in your stores in a 30-minute operations review

Book a demo
Product shot of the cWatch tablet and cWatch smartwatch
Product shot of the cWatch tablet and cWatch smartwatch