Take your customer
experience to the next level
The cPanel call button integrates with cWatch, instantly connecting customers with staff. Whether it’s checking stock or assisting with online orders, your team can provide quicker, more efficient service.
Identify when customers need assistance
cPanel is a help request button that enables efficient communication between the staff and the customer thanks to full integration with cWatch.
The customer presses a button to call for an assistant to a given spot at the store. With cButton, you reduce the distance between buyer and seller and make the sales process more efficient.
The customer is always served.
Assign a dedicated team per cPanel to handle customer inquiries and ensure the fastest, most professional service. In the absence of dedicated personnel the customer call gets transferred to the second line employees to leave no query unattended.
Improve online order pickup
cPanel also allows customers to enter their order number for pickup and directly pass this information to the employee responsible for fulfilling orders. This ensures that employees can quickly locate and prepare the order, reducing wait times and improving overall customer satisfaction.
Actionable insights at your fingertips
With cDashboard you can make vital strategic choices based upon real-time statistics regarding customers’ cPanel calls. With actionable data, you can easily fine-tune your customer service.
Increase the conversion rate of visitors into customers.
Say goodbye to empty shelves, long queues, and missed opportunities. Enhance your store’s reputation for exceptional service, driving both loyalty and revenue.
Custom branded
Get cPanel devices with on-screen branding built-in according to your store visual identification system.
Make sure your customers feel at home at every step of their in-store experience!
Tailored-made to your store’s needs
Add up to 4 additional virtual buttons for every cPanel in your store. These can activate various customer calls to ensure even better customer experience.
Integrate with other customer – facing systems
Check how integrations with other systems [link] can further improve customer experience – like assistance at self-scan checkouts when your customers need them or when the bottle collecting machine is full.
Try cWatch in your store and offer unmatched customer
service to build loyalty and revenue.
